Private policy

1. Types of Personal Data We Collect

We collect personal data including your name, address, contact number, and email address exclusively for the following purposes:

  • Making a reservation;
  • Communicating with you to provide customer service and informing you about special offers or promotions;
  • Legal compliance
  • Sharing of Personal Data

We may share your personal data with third parties in order to perform services on our behalf. All such third parties will be under obligation to maintain confidentiality and security of the personal data and to only use the personal data for the purposes expressly specified by us. We may also share your personal data with law enforcement or government agencies for security and customs purposes. We reserve the right to disclose your personal data to defend the cruise against liability or in any judicial process or as otherwise required for complying with the law.

2. Retention

The cruise will retain your personal data only for as long as it is necessary to serve its purpose, or as required by relevant laws.

3. Security

The protection of your personal data is very important to us. We have put in place reasonable security safeguards and measures to prevent unauthorized access and misuse of personal data.

If you want to modify or correct any personal details, please kindly contact us as following:

Email : contact@secrethalongcruise.com
Head Office: No 16, Marine Plaza, Hung Thang, Ha Long city, Quang Ninh province, Vietnam
*Cruise Center:: No 27, Tuan Chau Port, Ha Long city, Quang Ninh province, Vietnam
Hotline/ Whatsapp:  +84 914 775 233

 4. Modifications of conditions:

Secret Halong Cruise reserves the right to modify general booking conditions anytime without prior notice. Those modifications will not affect bookings that have been made before.